Hi The claim that I submitted was compared to last year. It was unfortunate it happened again. The pictures were different. Then they wanted records which I wasn’t aware of that. This years claim was resolved finally. I put signs up but I don’t want them up forever. They now pull in driveway instead of my lawn. Hopefully won’t happen again. Thank you very much Kathleen
Apr 03 2024
It was a little hard to talk with someone at the beginning but besides that everything was fine. I tried contacting the number given to me about drivers not turning on my drive and they told me they would get back 24 to 48 hours. I never heard back from them. I appreciate your cooperation in resolving this matter. Thank you.
Apr 03 2024
The people that I emailed with were very professional and gave clear instructions. They made the process very easy and handled it very quickly.
Apr 03 2024
I was pleasantly surprised how easy it was.
Apr 03 2024
After the initial shock of property damage from the Amazon delivery driver I was pleasantly surprised of the ease of resolution. I’m happy we had video/ring footage. Overall, this process was painless and that is greatly appreciated.
Apr 02 2024
Thank you for not stressing me out behind this interaction.
Apr 02 2024
totally awesome customer service
Apr 02 2024
Quick easy and resolved! Thank you!
Apr 02 2024
NA
Apr 02 2024
The most difficult part was finding a contractor to follow through, but the claims team was very patient and understanding. Was nice to have a single point of contact through this process. Fran was extremely helpful and responsive.