My claim agent Christine Steele was, Courteous and Professional in every respect.
Jan 06 2021
In the initial contact with Amazon, I was told to expect resolution of this claim within 5 days, Today's resolution email came on the 15th day following the initial contact on 12-22-2000.
Jan 06 2021
Communication was slow.
Jan 05 2021
I have had this problem before with ups/Amazon drivers and my delivery details are noted not to drive down our lane because most drivers do not take their time. But this has increased since most deliveries are from Amazon now. This is why I finally filed a claim this time. Thanks for standing behind your deliveries, Tammy Vible
Jan 05 2021
At first I thought it was slow, but then I remembered the Christmas and New Year's holidays. Thank you.
Jan 05 2021
Very unfortunate that the damage occurred, but how it was handled after the incident was very good.
Jan 05 2021
I hope the driver knows about this and learned to respect others property.
Jan 05 2021
I am satisfied that the claim is resolved, however, after the initial claim was submitted I was not contacted regarding this claim until I pursued. Not good!
Jan 05 2021
Thank you
Jan 05 2021
Slow response but, that's to be expected at this time of year.