I was overly impressed with how they handled the situation. Thank you!
Nov 02 2020
I am very impressed how quickly everything went with response and understanding, Still awaiting check. But going to assume it will arrive efficiently like everything else went. Thank you very much!
Nov 02 2020
Very quick and easy to deal with. Pleasant experience.
Nov 02 2020
I only have thank you very much. You have been wonderful from the initial phone call to the issuing of a check for damages. The staff is Great. I wish all Companies were as efficient as Amazon & ARC.
Nov 02 2020
Helpful assistance and quick resolutions. Thanks.
Nov 01 2020
Mr. Frank Evans, the Amazon claims adjuster, was very efficient, courteous, and, helpful in adjusting our claim. I was an attorney for 35 years and dealt with many adjusters. Mr. Evans is an asset to your company. Thank you.
Oct 31 2020
Disappointed in the outcome of the amount of my claim. My front porch was ruined by your delivery person and I'm receiving 50% of the cost to repair it. Will think twice about ordering from Amazon in the future.
Oct 31 2020
While the event that caused the claim was frustrating, the claim itself was not. Quick and easy claim settlement process..
Oct 30 2020
Cristine Steele was very responsive and understanding in helping us resolve a bad situation caused by a careless driver. My husband was very upset when he initially called in and she handled the situation very professionally. Thank you Cristine !
Oct 30 2020
Lana Caroleo was very courteous and professional in handling our claim and was very sensitive to our needs during this time of family loss of our pet. Thank you!