I still have not received the check, and it is confusing since the email inviting this survey response said I would receive the check by mail, but the original email send it would be part of an email.
Oct 05 2020
I appreciate the great helps from Lauren Birsner. She is very nice and give me very clear instruction to process this claim smoothly. very helpful. Thank you.
Oct 05 2020
Everyone I dealt with was very nice and understanding to my claim. They handled my claim in a reasonable amount of time. I received my check today 10/5/2020. I am happy with the results of the claim . The whole process went very smoothly. Laurie Ginkel
Oct 05 2020
Thanks for your help. And I hope that driver never comes near my house again. Have a Great day!!
Oct 05 2020
My hope is that the Amazon delivery drivers will be more respectful and careful of my driveway property at my home in the future. Thank you for your assistance in repairing my damaged wall. Sincerely, Paul Calame
Oct 05 2020
I was told that an "E check" would be emailed to me to print off a check for payment. Your latest email states that a paper check is being mailed. So in essence, my claim has not been satisfied until I receive payment.
Oct 05 2020
I was very surprised and how easy and quick the claim process went. But, then I was very disappointed, because I never received the check. I emailed my claim handler and never heard anything back...
Oct 05 2020
For my power to be knocked out after have loosing it to a hurricane for multiple weeks was a bummer but glad the driver is safe and not injured from wanting to grab the pulled down power line from her vehicle. Really need to look and see if it’s within their Standard operation guidelines for safety with a down power line and what’s to happen if it does happen again because it could have really been bad for her if I hadn’t stopped her. I am a fire medic and really think God placed me outside for that reason. It can happen anywhere in the world not just the south East when hurricane season it could be in the west durning tornadoes or wild fires or up not after a snow storm. Just want all safe
Oct 05 2020
The first few calls were frustrating and tedious because I am 80% deaf, and was raised in southern Georgia: Almost impossible to understand that Indian dialect. Then, Christine Steele came to the rescue. She is an angel. So polite, so understanding, and very efficient. She is the reason I did not pursue a lawsuit. Thank you, Amazon for great customer service.
Oct 05 2020
Thank you very much on resolving this matter. I am happy about the out come. And buy the way I work for Amazon in Garner NC at the new fullfillment center.