Very friendly and efficient.
Sep 29 2020
very prompt and helpful
Sep 29 2020
Haven’t gotten my check yet but appreciate how I was helped so quickly!
Sep 29 2020
I am very satisfied with the response time and resolution of the incident. Thank You for such prompt attention to this matter. "You are my kind of company." ~ Donald Culver
Sep 29 2020
Lauren did a great job resolving this issue. Very polite, prompt, and professional!
Sep 29 2020
The claims adjuster,Dan, was excellent. He was proficient, knowledgeable, friendly and extremely help. My claim was resolved quickly and to my satisfaction. The agent worked diligently to complete the claim. I thank him.
Sep 29 2020
Please review your automated email structure, particularly after upload of documents to the claim form. Multiple times I received an email asking me for more information after I completed the upload.
Sep 29 2020
When I went on line to request help, I went through multiple people before I got to someone I could relate the problem too. Apparetly in the computer algorhythm it continuously asks what product i am having an issue with and listing recent purchases. However my problem was not with a purchase/order - you may want to create a seperate path for that kind of option. THANK YOU
Sep 29 2020
Michelle was amazing. She is knowledgeable and diligent. And has the customer’s best interest in mind which is a fundamental principle at Amazon so I understand why they hired ARC to handle this incident.
Sep 29 2020
Fast and efficient - thank you.