I appreciate the help I received to get this worked out.
Sep 17 2020
Very satisfied with claim process and settlement. Thanks.
Sep 17 2020
My first contact did not speak very good English and didn't seem to understand what I wanted at first. After multiple explanations and her leaving the line several times to consult with a supervisor, she finally got me directed to the right (ARC) department. Once there, all went smoothly and was handled promptly. Thank you!
Sep 17 2020
Mariella was very prompt to respond to the case and handled it quickly. I am satisfied how my case was handled.
Sep 17 2020
Great service, Fast Results
Sep 17 2020
Prompt, fair and equitable so far (payment still pending). Much appreciated. Thank you.
Sep 17 2020
quick and efficient!
Sep 16 2020
Thanks for your quick response and help me to resolve this incident, great job!
Sep 16 2020
Our claims interface, Lana Caroleo, was very prompt, professional, and easy to work with. We really appreciate the quick resolution.
Sep 16 2020
I appreciate how my situation was handled. While anyone, including myself makes mistakes, my main complaint is the fact that the driver of the delivery truck did not leave a note when they knew they damaged my property. As well, if the delivery drivers are leaving packages at the front door, I see no reason for that driver to go up my driveway. They can park fir a moment on the Private Street and walk the package to the door. Just a suggestion that would certainly avoid accidents and situations like ours.