Very pleased with the speed and Clear consistent Communication
Sep 15 2020
Thank you for showing me that you care about your customers and their experience with your company.
Sep 14 2020
Thank you for working with me to get my hoop fixed. I love playing b-ball so I’m very happy we were able to get this resolved.
Sep 14 2020
Madeline, Your representative, was wonderful and very understanding and professional. Everyone in the Amazon logistics department was also great.
Sep 14 2020
A company of your size should better understand the value of a customer. The $200.00 check offer was appreciated but not even close to being market value and or fair given the situation! A crew to mobilize to our site would cost $100.00/$200.00 alone. That is and will always be a disappointment to my family! You lost a customer. #buylocal
Sep 11 2020
Very well taking care of and fast to get the claim done thank you
Sep 11 2020
THANK YOU
Sep 11 2020
Everyone we spoke with on the phone were very polite, pleasant and helpful and we were very impressed with the prompt response and with resolving the issue. Thank you very much!
Sep 11 2020
I received exemplary service from the Leadership Team and was impressed at the level of empathy and willingness to help that I received. I am also impressed with the speed with which my issue was resolved. I do hope that the circumstances regarding my claim are shared with appropriate team members to avoid this sort of thing from recurring.
Sep 11 2020
Thank you for your prompt response.