After 2 weeks of my claim was resolved and notification that I will be receiving my claim check. No check. I have been emailed that I will be receiving check, no check.
Sep 28 2020
Very fast and efficient,
Sep 28 2020
Dan was very professional and diligent with this process. Kudos for having great employees like Dan and the rest of the team.
Sep 28 2020
I requested an e-check but instead I am to receive a check in the mail. Have not received it at this time.
Sep 28 2020
I called a few times and the claim was never filed although I was told it was...then I got a number from a driver and finally got a supervisor named Michelle D. She stated she saw notes but no claim wa sever filled when I called but she took care of it.
Sep 28 2020
The claims process went smoothly; thank you and great work to all those involved. The only part that was awkward was getting in the claims system. When Amazon put the claim in the system the cell center rep had a poor command of the English language. I often had to correct "sprinkler" for "irrigation head/irrigation system" and then suggest that I am not a farmer using an irrigation system when trying to describe the freshly seeded lawn. Once we got the words right, it was a breeze past that point.
Sep 28 2020
Email told me that a check is on its way in the mail ... I had requested an internet check. Either is fine, just wanted to let you know of difference in requested process. Rep handled quickly, efficiently and professionally.
Sep 28 2020
It took longer to get the e-check than I was told, but overall it was a fairly simple and painless process.
Sep 27 2020
Accidents happen! No biggie
Sep 27 2020
After I turn in an estimate I was offered less than 1/2 the amount. I will still have to take time and money to resolve the issue, not to mention the initial 3 hours at the start of the problem waiting on the tow truck. What is your time worth?