In the claim form it asked for an estimate. I was having one done, but was told it wasn't needed. Someone there would just look at the pictures. Confusing??? Otherwise, my issue has been resolved. Now we just have to fix our yard. Thanks
Feb 18 2020
Fairly simple and straight-forward process. I am a little disappointed with the delay in communication - probably due to the large claim volume that you guys handle, so very understandable. However, I am very pleased with how simple the process was. It would just be nice to get clarification easily instead of figuring it out myself.
Feb 18 2020
Handled this efficiently, prompt and professional.
Feb 18 2020
Our claims agent was courteous , knowledgeable & efficient. Thank you!
Feb 18 2020
Very fast service
Feb 18 2020
Although everyone was pleasant and easy to work with I felt the process was not intuitive and automated We got to the end result but it seemed choppy. Thanks for asking
Feb 18 2020
Quick and fair resolution to the damage sustained. Thank you.
Feb 18 2020
Christine Steele did a great job resolving this matter fast and efficent
Feb 18 2020
Thank you for helping turn a nuisance into something that can be fixed appropriately without the added headache of haggling over the damage.
Feb 18 2020
Joe Malfara was a pleasure to deal with. Thank you!