Great customer service
Apr 02 2023
After I submitted the claim form, I received an email informing me that I must submit photos or a video that supports my claim. I sent a video but the customer rep said I have to send photos. She was adamant that a video was no good. That led to an unpleasant conversation. She insisted that it had to be photos, so I sent photos and you approved my claim. You did that quickly so I am satisfied.
Apr 02 2023
Claim was received at the price I asked for, but was the driver aware that driving on people’s property in very rude?
Apr 01 2023
Once the correct spelling of my name was resolved, the person that handled my claim was very friendly and helpful walking me through submitting my claim and texting photos. Thank you.
Apr 01 2023
Thanks k you for your promptness in sending an appraiser who was knowledgeable and efficient. And for the ease in resolving my claim.
Apr 01 2023
Thank you
Mar 31 2023
It was a fair and easy transaction in a time of distress (property damage), thank you.
Mar 31 2023
I was very pleased and
Mar 31 2023
Claim wa handled very quickly and was fair.
Mar 31 2023
thank you. Very efficient claims service