Thank you
Mar 27 2023
Thank you for handling my situation very quickly!
Mar 27 2023
Once I filed the claim the process was smooth. I was frustrated that we had to initiate the claim and Amazon did not even tell us about the incident.
Mar 27 2023
Just wished I didn't have to take the time to submit a claim. Amazon needs to hire experienced and competent drivers!
Mar 27 2023
The representative I talked with was very understanding and helpful. The claims team and management (Mara) got involved and resolved the issue quickly. They went above and beyond expectations. Thank you!
Mar 27 2023
I feel like I was just presented an amount for the claim and no chance to refute the low settlement. About $16 for labor! Who is going to do the work for that?! Plus, I hope Amazon will have a talk with their drivers so this damage doesn't happen again.
Mar 27 2023
I am very satisfied with the way my claim was handled. Thank you so much.
Mar 27 2023
Tout s'est très bien passé
Mar 26 2023
The process was timely and communicated professionally. The method of determining the value of property damage was ineffective (reliance on 3 photos rather than based upon actual receipts for materials and labor). This resulted in a less than satisfactory “final offer “ settlement.
Mar 26 2023
Thank you