My only confusion was not knowing what I was supposed to do initially. Someone left a card in my door with a number to call for Amazon property damage. It wasn't made clear to me what the process was. I wasn't sure if I was supposed to call and they would send someone to fix it or what. Now I understand the process more and it was very quick. I appreciate that Amazon person took responsibility for damage and left a number instead of just leaving and making me figure out who to call.
Mar 30 2023
Very professional and courteous handling and resolution of my claim. Thank you very much.
Mar 30 2023
You all are awesome
Mar 29 2023
My initial interaction with Customer Service, via online chat on 03/24/2023, was not followed through on as I was told it would. When I called Customer Service, via telephone on 03/27/2023, that is when my claim was finally opened and resolved by your personnel quickly and efficiently.
Mar 29 2023
Once I received the proper link to provide information, it seems to be a seamless process. Very happy with the results and knowing my fence will be fixed.
Mar 29 2023
I was not able to scroll up or down the claim form page in my web browser.
Mar 29 2023
Thank you for the quick response in this matter. I was quite mad at first that the driver didn’t leave a note or did anything after hitting my house. But was very happy with the way you handled it and the quick response. Once my cheque arrives the repairs will be done. Thank you again.
Mar 29 2023
Thank you for your help
Mar 29 2023
I thought my claim was handled promptly and efficiently. It was fair and I am very please. Thank you.
Mar 28 2023
The final check arrived today. Thank you very much for taking care of my claim. I am most grateful. Grace Apologies, but I am unable to leave a review on Google as I do not have an account with them.