I should have had all 8 lights replaced as they won't match the brightness. My mistake not to request all 8 be replaced. Although I explained one of 8 was damaged so I would have thought Amazon would have replaced all 8. Other than that, it was fine
Dec 21 2022
Thank you
Dec 20 2022
Very easy process. Submitted the claim on a Saturday and by Tuesday the issue was resolved and I had frequent communication over a weekend. Very impressed
Dec 20 2022
My introduction came after I contacted Amazon about property damage
Dec 20 2022
Thank you for the polite, professional & timely resolution of my claim!
Dec 20 2022
100% satisfied as to how this claim was handled by ARC. Thank you!
Dec 19 2022
Prompt and professional response. Thank you!
Dec 19 2022
Outstanding Service!
Dec 19 2022
Easy to work with and always a prompt response
Dec 19 2022
Had a long delay initially when I tried to contact Amazon to report the damage and got started with the claim but once I was able to connect to the right person, Department, the process was handled very quickly and I’m very happy with the response as well as the resolution. Thank you.