The process was easy
Dec 13 2022
i was issued a settlement but three weeks later....nothing and no response to emails sent asking abou the settlement
Dec 13 2022
Thank you for professional handling of this claim.
Dec 12 2022
Thank you for your understanding and assistance in resolving this matter
Dec 12 2022
While the damage claim was handled efficiently, I think the manner in which the damage was done should be addressed to the customers satisfaction. This was the third such incident of this type and the local delivery supervisor should contact the customer as well.
Dec 12 2022
We were surprised at how quickly we received a response and payment!!
Dec 12 2022
Pleasantly surprised at how timely and smooth this process was completed. Was able to print and deposit check. Just waiting to ensure all funds are properly transferred. Thank you. Ken
Dec 12 2022
I can't answer 3 and 4 because I have yet to receive a check. I realize it may take up to 20 days to receive it.
Dec 12 2022
While I was of course upset that we had the issue in the first place, the claims process was very efficient and resolved quickly. As always I am impressed with Amazon and its service, ven when things go wrong!
Dec 12 2022
Nikki Gross did a professional job in moving our claim through the system.