Took a couple rounds with an online tech to get an ARC interaction going. No fault of ARC, just a fumble on the first tech who said that someone would be reaching out to me to solve the solution (what happened was that the vendor reached out to me - despite me being very clear with the tech that this was damage to my physical real estate and not damage to the item delivered). Overall an easy-to-understand format and surprisingly quick resolution! THanks
Dec 07 2022
My claim was handled very quickly and efficiently.
Dec 07 2022
Thankful that Amazon agreed to pay damages. This is the 3rd time a driver has destroyed our property, but never made a claims. We appreciate the quick resolve and hopefully will never need to claim again. Still upset driver was not carrying a license, only a picture.
Dec 07 2022
Thank you for getting back to me quickly and efficiently.
Dec 07 2022
Very professional and prompt service. Thank you.
Dec 06 2022
My issue was resolved in a timely manner
Dec 06 2022
I am very thankful for the prompt handling of this claim. This makes my overall opinion of Amazon very favorable.
Dec 05 2022
Smooth and easy process
Dec 04 2022
I never received payment. Just an email and text saying that it was coming.
Dec 04 2022
Surprisingly easy and expedient experience with ARC.