I was thoroughly pleased with the entire process. Each customer service agent was professional & very helpful. Good job!
Sep 28 2022
Thanks for the prompt service to resolve the claim.
Sep 28 2022
Very good customer service
Sep 28 2022
Thank you for the help and assistance with my issue. Staff was great and handled everything well! Thank you!!
Sep 28 2022
Thank you for handling my claim so swiftly.
Sep 27 2022
Thanks for making this process easy and simple and granting my estimated request for my personal damage to be replaced. Promptness to resolve and communication during the process was greatly appreciated
Sep 27 2022
Quick and efficient process
Sep 27 2022
Still have not received payment
Sep 27 2022
I'm disappointed that I was not asked about a rental car. I didn't think about it but I feel that the Amazon insurance people deal with this all the time and should have mentioned it. After I agreed to the payment for the repair estimate, I emailed asking about a rental car and have not received a response except for this that was in the email with this survey. ( Please note that your claim has been resolved and that we this date issued payment to you in the amount of $699.40. We thank you for your cooperation in concluding this matter.)
Sep 26 2022
No issues. Smooth process. Thanks