Thos should never have happened. Amazon/ARC needs to train its contract drivers that they should NEVER be backing their vehicles into residential driveways. While I appreciate the claim, I am highly irritated by how lazy Edgewood MD ARC contract drivers are!
Oct 02 2022
A very simple process, thank you.
Oct 02 2022
Extremely pleased with the ARC Team that handled my claim. They were prompt, cooperative and understanding of the fact that I didn't have a printer, so they requested a live check for me.
Oct 02 2022
I received a call from the ARC claims representative within minutes of uploading my claim documentation. The agent was very pleasant and was able to approve my claim on the phone. Overall this was a surprisingly good experience.
Oct 02 2022
My agent Niki was helpful and promptly took my calls to resolve a bad situation.
Oct 02 2022
Overall I’m satisfied with the outcome of the claim however I had to initiate the follow up with ARC because after waiting over a week or more I had not heard anything after submitting my claim form and uploading videos and pictures of the damage. The ARC Claims specialist was very apologetic and worked to find a solution for me within minutes of being on the phone. She also apologized for the damage happening in the first place which I greatly appreciated. I’m not just waiting for receipt of the funds in order to purchase the items needed to complete my home repairs.
Oct 01 2022
I very much appreciate the prompt response and was extremely satisfied with the entire process. Thank you!
Oct 01 2022
Rhank you very much to the individuals that resolved this matter
Oct 01 2022
Thank you all for a speedy resolution to an occurrence that should never have happened in the first place.
Sep 30 2022
Thank you for resolving my issue so quickly and with great customer service.