Was hung up 6 times being transferred to the correct dept. Other than that it was very smooth.
Sep 23 2022
Customer service handling this issue was second to none. Very pleased with how well this has been handled. Thank you
Sep 23 2022
No problems encountered. Good response. Quickest claim procedure I have ever processed Followups done by arc l. Great service
Sep 23 2022
Very efficient process
Sep 22 2022
very pleased, even though it took alittle while (3 months)
Sep 22 2022
Thank you for prompt response
Sep 21 2022
My issues were with customer service/risk management and not ARC
Sep 21 2022
Nikki Goss is terrific: courteous, knowledgeable, and efficient. She made this far and away the most pleasant insurance experience I have ever had. Clone this woman and staff your company with the copies! You won’t be disappointed!
Sep 20 2022
Na
Sep 20 2022
Overall good-- but after the 1st communication, not any follow through or updates. I tried to contact several times but got no response.... so really never spoke with the claims person again until I received a echeck notice. Need a form of communication to keep folks up to date on the process, status, whether you have all the info you need or not... Thank you.