This is the second time I've had a problem with an Amazon delivery causing damage to our property. While resolving it the first time was an extremely unpleasant experience, this was the opposite as it was handled properly and efficiently. Thank you.
Sep 12 2022
I didn't had any problems everything was fast and promptly
Sep 11 2022
My claim was handled quite professionally. It would have been nice to have been compensated for the inconvenience of being without water for a total of 18 hours with an Amazon gift certificate.
Sep 11 2022
No surprise…Cost to repair damage was reimbursed
Sep 11 2022
I honestly can't believe how pleasant, easy and efficient it was in resolving this matter. Obviously, no one wants to their vehicle to be in an accident but the process with acr was hassle free right from the beginning. I felt informed of the process from start to finish and appreciated having a point person to contact if needed for questions. Very happy with my experience.
Sep 11 2022
My claim firm didn’t go thru after trying three times. I sent email to find out if claim form went thru. I received a phone call almost immediately and the claim was completed. Very professional and courteous lady.
Sep 11 2022
Very fast and efficient process
Sep 09 2022
I appreciate the way the claim was handled. I am now receiving my Amazon shipments by a hub near me. Thank you
Sep 09 2022
Resolved my issue
Sep 09 2022
I was told that in addition to pictures of the damaged lawn I would need to submit a picture of the driver/truck which was impossible as he had already left the premises, however the claim was ultimately processed without this and I am satisfied with the result. Thank you, Lynn