Most excellent service, surprisingly. I had thought there would be much difficulty, but all employees were professional, prompt and polite. The process was fair and thorough.
Sep 09 2022
I was help fast and I’m very happy now that my problem was solve
Sep 09 2022
Attempting to file a claim was difficult. I reached out to customer service and after going in circles with them I finally got a phone call to explain the situation. once the claim was filed the claim was processed slowly but I expected that as insurance claims usually take some time. The last thing that was extremely frustrating was I had to get written approval to make repairs when the unit was already at the shop for other repairs. The customer was already extremely frustrated by the process to then have to inconvenience them again and get written approval on a repair that wasn't their responsibility anyway.
Sep 09 2022
Thanks ARC claims for your understanding and professionalism!!!
Sep 08 2022
I had to submit the claim form multiple times before the adjuster had access which could have presented pronlems if Alina were not as diligent as she was.
Sep 08 2022
Thank for your fast response customer service was excellent
Sep 07 2022
Claim # AMZ2022172470. We have come to an agreement. The initial people I spoke with were great. Getting paid has been difficult. Any help would be greatly appreciated. John Miller
Sep 07 2022
This was the fastest and easiest damage claim I have ever had to deal with. It was helpful that the driver was respectful and courteous and stayed after the accident to provide all of the info needed for me to submit the claim. I made the phone call the next day and the time to get payment was so much faster than I expected. Still need to take the check to the bank, but I apply the swiftness to get a check in my hand. Thank you.
Sep 07 2022
The response was prompt and I was satisfied with the results.
Sep 06 2022
Please tell your drivers to slow down, especially in driveways. Our wires were hit but it could have been much worse. Thank you.