I was a bit confused by the form as it seems to lean more toward traffic accidents than property damage and I was worried when the check was so slow to arrive. On the other hand, the ARC team was very prompt and helpful in this situation.
Aug 03 2022
Appreciate The promptness and the courtesy from the person I talk to
Aug 02 2022
Claim value was lower than expected, adjuster initially saw "no issue" because the damage is not initially apparent and doesn't set in til time has passed. Additionally some of the damage cannot be seen at all as it's out of sight.
Aug 02 2022
Seamless and efficient process!
Aug 02 2022
Everything went very smoothly.
Aug 02 2022
Great customer service
Aug 02 2022
Impressed with the driver who notified me that he had damaged my mailbox and impressed that my claim was processed smoothly and quickly.
Aug 02 2022
I submitted the photos with the form and then was contacted to get pictures. Don't they look through the claim?
Aug 01 2022
It bothers me that I feel I wasn’t believed about what happened. Amazon wanted a photo or video of the driver walking on our freshly sealed driveway and stepping with his tarred boots onto our concrete sidewalk.
Aug 01 2022
The whole process was fast and easy to understand.