I was very pleasantly surprised at how quickly and carefully my claim was processed. My property was not damaged on purpose- but was damaged- the claim was small but was taken very seriously and I appreciate that. I’m grateful and can replace the items damaged. Thank you! (I’ll definitely replace them with purchases on Amazon.)
Jul 13 2022
Drivers need to not leave the scene of an accident
Jul 13 2022
Arc dept. was great helping me solved this.
Jul 13 2022
There may have initially been some confusion about the nature of the incident. I believe when I gave a further explanation, the claim examiner truly read it carefully and understood why I submitted the claim and why it was proper to find in my favor. I appreciated the quick turnaround.
Jul 12 2022
Only complaint is the fee that goes along with getting paid unless you print the check. Transfer to a bank account should be free or much less than 5 dollars.
Jul 11 2022
Very friendly in the phone and this claim was resolved to my satisfaction.
Jul 10 2022
Excellent service and very efficient resolution. I thank you for your help. Cecile Bere was a pleasure to deal with.
Jul 10 2022
Can you tell me how the money for this claim is issued?
Jul 10 2022
Thanks for the way you responded. I was looking for reporting the issue and greatly appreciate that you replaced my item
Jul 10 2022
It is very difficult to figure out where to go initially to file a claim for something other than damaged merchandise.