ARC did a wonderful job.
Jul 20 2022
Once reaching the claim department it was a breeze. Trying to get in contact and find the right number… now that is what sucked. I was transferred from customer service multiple times to dead end numbers
Jul 19 2022
The only reason I did not rate "strongly agree" is some misunderstanding on photos required. The van driver told me he had taken and submitted photos. I did not see why I needed to duplicate. Otherwise, all was handled very professionally. Thanks! James Carel
Jul 19 2022
Thank you for the prompt attentive service in resolving the damage claim. Ideally the delivery drivers will stop pulling up on my car pad and running over my landscaping along the edge when backing out. I will work to avoid having it happen again and would appreciate them doing the same. Thank you again for resolving this issue.
Jul 19 2022
Thank you for the help.
Jul 19 2022
Thank You for your quick response !
Jul 18 2022
Thank you for handling this so quickly!
Jul 18 2022
Great service! I submitted the forms a couple times and for some reason it didn’t go through so a representative took care of it over the phone for me. Greatly appreciate this! I will continue to be a regular customer!
Jul 18 2022
Thank you for handling this in a timely manner. My only question is are the drivers trained in such a big vehicle if they are not used to driving a bigger car? This driver hit the gate and ran, didn't come to the leasing office to let us know they hit the gate
Jul 18 2022
Wish it would have happened in the first place. Seems careless. But they compensated the loss.