It was an unfortunate situation but ARC handled it quickly and fairly easily. Thank you.
Mar 28 2022
Since I sent the claim several more of your driver's have pulled into our driveway and made the hole worse and that's why I asked for $750 because they are going to keep doing it no matter what the directions say about not pulling into the driveway. My son has witnessed this but didn't have his phone on him at the time.
Mar 28 2022
Pleased how the claim was handled.
Mar 27 2022
The initial customer service rep was amazing. I think my issue was the email from the ARC. It was a bit brash. It was just out of line considering the other service I got. But I am going to say the two ladies followed up with me and was just so pleasant. It made it so much easier.
Mar 27 2022
Friendly and promptly addressing the claim, very impressed and please with the experience
Mar 27 2022
Had a hard time finding this dept. got the run around before hand. But everything ran smoothly when the proper person got involved
Mar 26 2022
Very quick and concise transaction adjuster was very fair after seeing my evidence and finalized clam very quickly and fairly.
Mar 26 2022
Thank you all for the efficient service. Unfortunately, getting to you through Amazon was not easy at all.
Mar 26 2022
Insurance claim was handled well enough. Amazon drivers have to be the worst in the business but i guess if they weren’t so sorry y’all wouldn’t be so good. Thanks for your help.
Mar 26 2022
Communication is so important. Very thankful and very pleased with your team… thank you very much for communicating and reaching out, my God bless each and everyone of you… May we all continued to pray for our world. You guys are number one!