great service!
Mar 19 2022
Could not give a positive rating for the first question 1 because I contacted Amazon on the day the incident occurred. I received voice confirmation that someone will be contacting me in few days to open a claim and that was followed up with an email to confirm my phone call. Waited 2 weeks and finally I had to call Amazon back to start a claim. After that everything went smoothly.
Mar 19 2022
Thank you!
Mar 19 2022
This was handled very promptly.
Mar 19 2022
My only problem with the process is that I received multiple requests for the form to be completed, but never anything after you acknowledged you received the forms. I emailed 4-5 days after I received acknowledgment to verify it was still in progress and not lost somewhere or something else was needed.
Mar 18 2022
Thank you very much..????
Mar 18 2022
Best customer service in the world. No one else even comes close. I am comfortable and confident that when I order from Amazon I dont have anything to worry about. And I mean anything. Thank you so much arc for making the every day consumer have trust in on line purchases.
Mar 18 2022
I did have to send the pictures of the damage several times but once they received it, the claim was processed quickly.
Mar 18 2022
I have nothing good to say!
Mar 18 2022
I have received the payment. Thank you for the prompt resolution.