At the initial I was worried of how this would play out. I am very pleased with the results. Would love a tracking number for my payment (if it is sent in a cardboard folder). Thanks!
Mar 16 2022
The claim process was simple, fast and very efficient.
Mar 16 2022
My claim was handled quickly, still waiting on my check a couple weeks after being accepted, but other than that the process was fast and easy
Mar 16 2022
I appreciate how my claim was resolved as well as how well you train your employees. The driver was honest, I have great respect for him. Thank you
Mar 16 2022
Resolved issue in less than 2 days!
Mar 15 2022
It took a couple of hoops to get through but in the end we were able to resolve this. Unfortunately, ARC came back with an "offer" that was less than the cost of what it took to get this repaired. Unfortunately, with gas prices and minimums, my landscaper has a $200 minimum for repair work. I was at least able to use Amazon goods to replace the damaged items. I did not appreciate the low-balling and delays but happy you were able to get this resolved. I also hope that some remedial training has been made for this particular driver--to make sure they don't attempt a 9-point turn around again like that. Thanks for taking care of this.
Mar 15 2022
It was very easy and fair.
Mar 15 2022
Very efficient and effective process.
Mar 15 2022
Quick response and payment
Mar 14 2022
I kept getting emails saying the claim would be denied if I didn't provide pictures or video. I submitted photos on the original claim form as well as to 4 subsequent emails. I never got confirmation of receipt but did get an email saying the claim had been approved. I was frustrated by you all not getting the pictures when I was attaching them but....grateful it all worked out. Overall it wasn't a difficult process.