Overall this was a very efficient and easily understood process. The best part was the having a claims specialist assigned and the ARC team being available by phone to answer all my concerns and questions. This was a great customer experience blending technology and actual people. Many thanks.
Mar 14 2022
I’m still waiting on my settlement check.
Mar 13 2022
Alina made me feel important and took care of this matter right away.
Mar 13 2022
The only problem I had was not hearing at the time I first called about my claim. The other problem was getting the pictures, which I had a friend send.
Mar 13 2022
Very efficient and prompt system. Appreciate the way the claim was handled. Vivek
Mar 12 2022
Up to the point where I signed all the requested forms, ARC responded in a timely manner. After that it went quiet. I called at least 3-times to get the status of when the check would be sent. The last person I talked with made the effort to expedite the payment. Having said that all the people that I talked with were very courteous and helpful.
Mar 12 2022
You really should let Amazon drivers pull in driveways.
Mar 12 2022
Not at this time
Mar 11 2022
Very professional and prompt. Thank you for your assistance.
Mar 11 2022
You all set the standard for excellence in this business. Thank you very much.