I can't imagine the stuff you guys have to put up with on a daily basis. I think you did what you had to do. Would it have been more efficient if you would have asked for an estimate sooner? Hopefully you run into more of us who just want it fixed. Good luck people.
Nov 18 2021
Monika was great to work with on this claim.
Nov 17 2021
I understand why it has taken so long, and I still haven't received my check. People today are looking for an easy buck. All I was looking for was to have my lawn fix properly.
Nov 17 2021
Thank you! I appreciate you handling this issue in a timely manner
Nov 17 2021
Thank you for your time and support
Nov 15 2021
Expected to have a problem with my claim, surprised me that they were so prompt. That the way business should be handled. Thank you for taking care of this so promptly.
Nov 13 2021
I was very glad the driver did stop after striking our mailbox. The driver indicated to me that claims department would contact me about the accident. I had to contact Amazon to “push” the claim forward. A claim number had been generated but no contact from the company. Living in a rural area, our internet speed is slow. It took time to upload documents/screen shots attachments to claim form. I’m not sure some of our elderly neighbors could complete the online process.
Nov 13 2021
I want to say thank you very much for resolving this with us. You are all so professional and responsive. Thank you for everything!
Nov 13 2021
Very professional to deal with .Always got back to me. Ty
Nov 13 2021
Submitted a quote as requested, for $4400 in damage repair. Claim was closed with a payment of $300 based on a one-sided decision from the claims agent. I was never sent a quote from a landscaping company at a $300 price point and now have no ability to complete the repair. Agent suggested waiting 5 months until Spring to repair my lawn, which is completely unacceptable