Handled like professionals. Even when I picked on them
Oct 12 2021
My claim adjuster Nikki Goss was very courteous and helpful
Oct 10 2021
Reasonable. I had a small claim.
Oct 10 2021
Great service with getting my claim resolved. Thanks.
Oct 10 2021
It was a good experience filing the claim. I should have not have to fIle a claim if Amazon trained their drivers properly and respect property. Poor decisions by this particular driver was the cause and I hope no one else has to endure what I had to deal with. Thank you for you quick response
Oct 09 2021
It seemed as though Amazon handle this claim fairly swiftly and efficiently thank you. My only issue is that I did not get any information as to whether the driver who hit my truck and drove off was reprimanded.
Oct 09 2021
Agent was very polite.
Oct 08 2021
Fast & great service
Oct 08 2021
The communication went dead for a week, and I couldn't submit the video of the incident due to file size limits of the upload, but other than that everything went fine.
Oct 08 2021
Very efficient and straight forward process. Only issue is that I first attempted to report the problem via the customer service chat bot and they could not understand the issue (kept wanting to refund my order) and did not refer me to the right place. Once I requested a phone call and talked to a living person the issue was addressed quickly