Quick and easy
Oct 08 2021
It would be nice to have a way to see the status of the claim and get some information about the resolution.
Oct 07 2021
Very fast response and great customer service. Thank you all!
Oct 07 2021
I have to admit, we were surprised by how smoothly everything went. Everybody was prompt, very professional and the claim was resolved so quickly. We are very happy with the result, and we feel like we were heard. Thank you!
Oct 07 2021
Please not I only gave a less than excellent response here to the first two questions - only b/c I did not have to fill out a claim form. Overall I am very satisfied with the settlement that was agreed upon. I feel like the ARC Team listened to my side of the story, what little I was asking for, and resolved the issue in a satisfactory way.
Oct 07 2021
Professional & complete, couldn't ask for more
Oct 06 2021
Thank you for your help!
Oct 06 2021
I was very pleased with how Amazon resolved the issue of their driver destroying my mailbox. I feel like it was taken care of in a relatively painless way. If I had any complaints, it would be that I wish Amazon had a company that would come out and fix the damage rather than issuing a check and have me go through the process of finding a contractor. I didn't necessarily have a desire to even see any money, I just wanted it fixed. Finding contractors takes time and patience. But thank you for resolving the issue, and please teach the drivers that turning around those big trucks in the middle of a narrow street is a bad idea.
Oct 05 2021
My claim manager Alexis Posinski gets A Plus…she gave me her personal number; called me back several times WENT ABOVE and beyond. Good management/happy employee
Oct 04 2021
I was happy with the promptness and outcome of the claim,