Since submitting the claim, at least 3 more Amazon drivers have driven on the OBVIOUSLY newly seeded lawn. I’ve resorted to putting mulch bags to block them from turning around on my lawn. What can be done about this long-term? It hadn’t been a problem until this month.
Jun 06 2021
Thank you
Jun 06 2021
My claims adjuster was very helpful.
Jun 05 2021
My claim submission experience was easy and quick. But then I was told a check was send and it took week for that email to actually show up - which is NOT - and issue. My disappointment is that, during the time between my claim being closed and actually receiving the echeck, I kept reaching out to you and asking about it, letting you know it wasn’t received, worried it was deleted etc and not a single email got a response.
Jun 05 2021
Whoever initially called me in regards to this specific claim was extremely rude and completely out of line. She told me I needed to rake my yard. I’d love to watch her rake sand and make it drivable with a rake. She then proceeded to feel it was her place to tell me what to say or not to say. My overall experience was handled perfectly except for her and her very low offer that I’m really not satisfied with but I’m just too exhausted by this to argue. When this happens it weighs in on me way more than just some property damage that I have to physically repair.
Jun 04 2021
I was please how pleasant it was to talk to you and resolve the issue
Jun 04 2021
I am concerned that Amazon will continue to damage my property.
Jun 04 2021
The claim processing was fine however I was not able to get my damages fixed for the amount given to me. There was no negotiation and the amount was not appropriate for the work I needed.
Jun 04 2021
Well done.
Jun 04 2021
ARC Claims Department was very professional in handling my situation. They were very prompt and communication with them has been easy. Thank you.