At first it took many phone calls and e-mails to Amazon until this claim was sent to ARC. Once ARC took over it was resolved immediately. Thank you
Nov 20 2020
Great service
Nov 20 2020
Frank Evans was easy to work with and prompt with all communication throughout this short process.
Nov 20 2020
my first phone conversation was not good. No action was taken after my first report. I called again and the young lady was great. After speaking with her, it moved quickly and efficiently. She could find no record of my first report which was odd. Also, the driver never said she was sorry for the damage. I was outside with her twice and was always courteous.
Nov 20 2020
I appreciate the help and quick resolution of this claim. Dan was very helpful in this process and the online chat function used to initially file the claim as well.
Nov 19 2020
It was a good way to handle this claim and I’m pleased with the way it was handled
Nov 19 2020
Very friendly and understanding staff. I am satisfied with the outcome. Thank you
Nov 19 2020
My claim was handled promptly with little effort from me.
Nov 19 2020
I still have not received the check in my email but the process was a breeze and everyone was wonderful to work with
Nov 19 2020
Quickly reimbursed. A very easy process.