Thank you Nicole Goss for your prompt response and resolution to this matter.
Nov 18 2020
Christine was great and handled promptly. The initial person assigned never got back to me. Once Zi talked to Christine, everything was resolved. Thank you
Nov 18 2020
Thank you
Nov 18 2020
still waiting for e-check to resolve issue of damage to my property
Nov 18 2020
Excellent and timely customer service. Thank you!
Nov 18 2020
Everyone was very nice & helpful
Nov 18 2020
From start to finish, the issue was handled in a caring, professional manner. Thank you.
Nov 17 2020
I'm very glad of the outcome of my claim. Thank you!
Nov 17 2020
The claim representative was very courteous and responsive. While we disagree with the amount paid your representative dis a very good job. Amazon needing 21 days to send a $300 payment, while what we expected from Amazon, negatively affected the experience and undid the goodwill of that the claim representative earned. This has helped us in our decision to drop our Prime membership. Thanks
Nov 17 2020
Pleasantly surprised how easy it was to submit claim and how rapidly it was resolved. Thank you