An important negative is that the Amazon website could not direct me to customer service. For several days an error message would pop up with pictures of dogs. Finally I searched and found an Amazon Customer Service telephone number. Once connected however, the service was excellent.
Aug 01 2020
Thank you for your prompt response. A lady named Ashley was the first person we contacted. She could not have been more helpfull. She needs a raise. Think it would be amazon customer service. I don’t have a last name.
Aug 01 2020
Very nice representative very easy transaction thank you solved my claim quickly
Aug 01 2020
My claim was promptly and professionally handled to my satisfaction.
Aug 01 2020
Although I was compensated for the repair of my property I still lost valuable time having to deal with an issue that should not have occurred. Not sure I will be using Amazon for further purchases. I was not compensated for my time !
Aug 01 2020
The cheq bein issues is below the damage cost. I would like to know why?
Aug 01 2020
I am most grateful to my neighbor to whom an Amazon delivery was being made. It was he who viewed the Amazon truck backing into my soffit and causing the damage. I did not appreciate the fact that the driver hit my house and just drove on without stopping.
Aug 01 2020
Highly satisfied with entire complaint. Thank you.
Aug 01 2020
Very well done. Very professional, timely and courteous. Do not change a thing!!!
Jul 30 2020
I was pleasantly surprised by how anxious my claim adjusted Frank Evan's was to have the claim settled within 48 hrs. I submitted the form and the estimate and he quickly got resolution for me. It was a stress free process.