Very much surprised at the efficiency of processing claims. Kudos to the hardworking team members especially Dan
Aug 06 2020
I was initially transferred to four separate customer service areas before someone finally transferred me to the claims department. Definitely not "one call resolution".
Aug 05 2020
This almost certainly unrelated to ARC, but starting a claim was incredibly difficult. The Amazon reps seemed not to know what to do in such cases. Once they passed it along to ARC, it was resolved relatively quickly.
Aug 05 2020
Frankevans@arcclaims was a wonderful agent and went above and beyond to help me . I am so grateful to him for his patience and kindness. Thank you so much
Aug 05 2020
Excellent service from Amazon.
Aug 04 2020
The problem was resolved in less than a week are the incident happened. Thank you Amazon
Aug 04 2020
Very professional and prompt. Thank you.
Aug 04 2020
Very satisfied with the way my claim was handled. Thank you Bobbie Lee
Aug 04 2020
fast and easy
Aug 04 2020
Only issue is that one email went straight to Junk Folder. Not your fault, but important to note that customers may not receive emails from strange domains.