Very pleased with the customer service and quick response to settle our claim.
Mar 02 2020
Thank y’all for being so easy to work with.
Mar 02 2020
Reporting the incident was a surprisingly pleasant experience. However, I have not as yet received compensation.
Mar 02 2020
Your e-mail of 2/17/2020 indicated the claim had been granted and the check issued on February 17, 2020. As of Sunday, 3/1/2020, the check has not arrived. From anywhere in the continental U.S., if the check was indeed authorized, and sent to the correct address, it should have arrived by now. I attempted to send an e-mail, which has completely disappeared from my computer, It will be resent. The loss of that e-mail is not your fault.
Mar 02 2020
Situation was resolved efficiently and promptly.
Feb 29 2020
The incident was handled by Amazon promptly and pleasantly. The reason question 4 is a neither disagree or agree is bc I have not received payment for the damages yet. Thank you
Feb 29 2020
I was shocked at the speed at which this process moved and have thankful for the support! David
Feb 28 2020
I’m still waiting on the payment so that’s why I don’t strongly agree with some of those.
Feb 28 2020
The claim form only offers issues regarding property or auto. I had an incident involving my dog so maybe adding an 'other' option would be good.
Feb 28 2020
Very satisfied with how my claim was handled. We still highly recommend Amazon and will still forever be customers and would recommend Them to all our Family and Friends.