Very fast to respond and professional. Thanks!
Mar 05 2020
My only comment was it was a pain to get to the point where I got a claims form. After that it was a breeze. Thanks
Mar 05 2020
The case rep was very responsive. I felt that it was handled appropriately. My issues is that I was told 14 business days for the check. It took over 22 (maybe longer). Since I got check, not a big deal.
Mar 04 2020
I worked with Christine Steele and she was very pleasant to work with however it took forever for me to receive a check for the damage.
Mar 04 2020
AWESOME experience.
Mar 03 2020
I was passed to four different people before I was offered a claim. Although I am happy with the results I had to work for it: 1/2 hour of being online.
Mar 03 2020
It has been 5 weeks and we have not received our reimbursement check. ARC started strong on this claim, but has failed at completing the customer experience and service. Please address ASAP.
Mar 03 2020
Prompt services. Thank you!
Mar 02 2020
I am pleased with how this situation was handled. Everyone was so understanding and apologetic and prompt in their responses and actions. I couldn’t be happier with the process. Thank you.
Mar 02 2020
well done