thanks for understanding
Jan 18 2024
I was pleased and pleasantly surprised that such a large company handled this issue so well, with limited hassle to the customer.
Jan 18 2024
I am very appreciative that the claim was resolved promptly for the damage that was caused!
Jan 18 2024
very prompt, no hassle. thank you
Jan 18 2024
The webpage for uploading documentation is a bit clunky.
Jan 18 2024
Claim resolved quickly. Odd that agent addressed me by my last name Lum (Hi Lum) instead of first name Christopher, only happened to me once with Indian I.T. contractor. Online form to upload pics was initially unclear, later figured out comment field is for each pic not a batch of pics. Thank you
Jan 18 2024
I am not clear on when the reimbursement check will be sent but the process was very simple
Jan 18 2024
thanks for getting this done!!
Jan 18 2024
Thank you for resolving this matter so quickly and professionally.
Jan 18 2024
Thank you!