I appreciate the absence of hassle. I wasn’t happy with the Wide range in date of receipt of payment. The payment arrived in the shorter end of that range, so I am satisfied.
Jan 22 2024
Whoever the agent was that was sent was a gentleman and kind to speak with, GIVE THAT MAN A RAISE!
Jan 20 2024
Process was good and quick. Only feedback is that when I originally contacted Amazon about the property damage, I was required to submit some basic information (date, time, description, photos) via email. Later in the process I had to input the same information but on a web form. Why can't the info I originally provided be pre-loaded in the web form? The process should not require providing the same information more than once.
Jan 19 2024
Customer service was superb! Every agent was helpful and clear about what to expect next. Thank you for providing an excellent experience.
Jan 19 2024
I was very impressed with the whole experience. Agents were very professional and the process was streamlined.
Jan 19 2024
I was very pleased with the responsiveness and professional nature of my interactions with ARC! Thank you.
Jan 19 2024
While I was disappointed that the delivery driver did such damage and just drove away without notice, I have to say ARC was remarkably prompt and efficient in offering a settlement. Thank you for your assistance.
Jan 19 2024
Being older and not computer savy was a challenge but we got outside help to submit the claim documents, once that was done it went very well. We are very impressed with how expedient it went. Thankyou claims dept!
Jan 19 2024
Very professional and easy process
Jan 19 2024
Couldn’t have asked for better service.