Straightforward and professional.
Oct 29 2021
Thanks for your prompt resolution and settlement of my property damage claim
Oct 29 2021
Process with ARC was seem less. I can’t say the same regarding my experience with Amazon customer service. I was asked to obtain package delivery information (I.e. tracking codes) for a package that wasn’t even mine but actually a neighbors.
Oct 28 2021
Assertive and kind
Oct 28 2021
Mishaps happen, it's part of logistics. The difference is how it's handled afterwards. I thank you for your prompt response in order for me to solve these issues. Semper Fi!
Oct 28 2021
Great process. ARC Claims Rep Nikki was gorgeous, respectful and understanding. Great communication from start to finish both electronically and on phone.
Oct 28 2021
QUICK RESPONSE AND DELIVERY
Oct 28 2021
The first time I called I didn’t hear for a few days. Than I called and they could find the claim. Jay filed a new claim and it y to urned out fine Than you
Oct 28 2021
Arc was very easy to work with. The difficult part was going to through Amazon in the first place to get in touch with arc. Got bounced around on the phone and hung up on several times with Amazon before they got me in touch with arc. Amazon should make it easier on the website to contact them and get in touch with arc.
Oct 28 2021
Well handled, no hassle, very fair offer.