There was a delay when initial representative left the company. I had to call to find out why nothing was being done with the claim. After reaching out my claim was processed promptly. Would have been better if I was contacted once rep. was no longer involved.
Aug 22 2021
great experience thank again!
Aug 21 2021
The claim was handled efficiently and professionally.
Aug 20 2021
From the first phone call to report the incident to the sending us a check to resolve the issue of damage we’ve been pleased with how this matter was handled!
Aug 20 2021
The turnaround time on the claim was very fast. I was thrown a curve with one email asking for a video of the damage happening which was impossible since the Amazon driver didn’t tell me about it until after the damage was already done. Other than that, the process went smoothly.
Aug 20 2021
ARC employees made my claim very easy to settle on the damage to my newly paved driveway. Thank you very much
Aug 20 2021
Thankyou
Aug 18 2021
It was ultimately resolved to my satisfaction but I had to appeal and escalate because the initial offer didnt cover the estimate I received
Aug 18 2021
Instant contact, efficient and timely responses during the process. Ability to upload video and photos was great. Very satisfied!!
Aug 17 2021
The claims rep was efficient and professional. Thank you!!