Monica was outstanding. Took only a few days to get settled. Took two months for Cox cable to correct a problem with their personnel and never did get a call from their claims department despite my daily call to try to get someone to talk to me. Hats off to Amazon and ARC!!!!
Aug 16 2021
Thank you, Amazon!
Aug 15 2021
This company and the representative I worked with made the situation very easy to resolve.
Aug 15 2021
I was requested to provide the videotape of the incident, however, the file was too large to send through the portal. If you were able to make it easier to provide large file documents then the process would go a little smoother. However, I was pleasantly surprised at the way this was resolved and I thank you.
Aug 14 2021
Still have not received payment. Would have liked an approximate date to expect check.
Aug 14 2021
It was expedited incredibly fast
Aug 13 2021
Very easy process, thank you.
Aug 12 2021
I appreciate the urgency used in handling my claim.
Aug 12 2021
I wish you would do more training for your drivers.
Aug 12 2021
The only issue I had was the communication in my initial call. The phone line was hard to hear. Other than that, very good experience.