I would have put strongly agree to everything, but it took me several phone calls to get to the correct person. When I submitted all my paperwork, I kept getting texts that said you needed more info.. But I’d sent you everything I had. This is the 3rd time such accident has happened to our complex… believe me when I say I know what to submit to you.. but. That being said, the last gentleman I spoke with was terrific and settled the claim immediately and it was completed. I think arc needs to have better internal communication.. thank you.
Jul 31 2021
Although I do not yet have the check in hand, upon receipt I will be quite happy with how Amazon handled the claim. Joe S.
Jul 31 2021
With video and got estimates right away from a company that was hear working anyway, that worked out quickly. Just awaiting the check and then company will come back and fix it for me.
Jul 30 2021
For a very unfortunate circumstance I was very pleased with how everything was handled. The claim representative (Nicole Gloss) was very helpful and explained everything very well.
Jul 30 2021
Very impressed with the fairness, professionalism and promptness with handling the claim.
Jul 30 2021
I had to email ARC because I hadn’t heard anything in a few weeks. Soon as I emailed I received an answer and the check the next day. Coincidence? Any way, happy with the outcome.
Jul 29 2021
My claim was resolved promptly. the representative was very nice at AMAZON as well as at the CLAIM CENTER I was told it may take up to 10 business days but was resolved in 4 Hours. Thank you for the promp service
Jul 29 2021
GC was provided as a solution to my claim but in US funds that I cannot use. It has been a week and still know one has reached out to rectify the issue.
Jul 28 2021
Was actually surprised at how the claim was handled. I appreciate the response. Thank you. Judy Outlaw
Jul 28 2021
Nikki did a fantastic job of helping me through this process, she does an excellent job. Rebecca Savalan