This is the worst service I have ever experienced with an insurance company, not only my claim has not been resolved but they have been very disrespectful to my person and dignity, they are trying their best to give the lowest value to my property and the damages I have suffered. It has been a 8 months and they have not even answer my emails anymore.
Aug 05 2021
Very Professional and courteous throughout the entire process
Aug 04 2021
Thanks for understanding our situation and resolving promptly
Aug 03 2021
Response to my claim for lawn damage was swift and efficient. My claim was settled without dispute and I received payment to cover costs of the repair. Thanks for your assistance.
Aug 02 2021
It is exceedingly hard to find where to make a complaint on something that is not about merchandise. I am assuming that it is on purpose, but there should be an easier way to contact Amazon about a damage complaint done by a Prime delivery truck, even if inadvertent. I did receive compensation via a check in the mail and am completely satisfied in the end. Thanks to all the customer service people who helped get me satisfaction!
Aug 02 2021
I would like to know if the driver was informed of the situation and how that was handled.
Aug 02 2021
Alexis was prompt in responding and processed my claim expeditiously. She has earned a top rating from this customer.
Aug 01 2021
Thank you
Aug 01 2021
I didn’t like having to wait a couple days to hear from ARC, but once I did it was fairly smooth, expeditious, and painless transaction. It was unclear on the form what time of documents to submit in addition to a photo. Also I tried submitting more than one attachment at a time which isn’t possible.
Aug 01 2021
I have not received the echeck yet