Very good
Nov 10 2022
Impressed at how quickly AMZ handled this claim. Very much appreciated.
Nov 10 2022
Everyone I spoke with through this process has been extremely kind and helpful.
Nov 10 2022
Very good customer service, thank you Alexis.
Nov 10 2022
Thanks for prompt response.
Nov 09 2022
When I first called Amazon about my property damage I was very unsatisfied. They just kept trying to refund me for my 10 dollar item. Then just kept saying I'm sorry it will never happen again. They also barely spoke English. I finally got them to say they would make a claim but they never did. Then I called again and they did actually make a claim. Once it got into the claims team, I never actually spoke to anyone. But I did recieve an email. I wasn't able to upload all the pictures and videos due to thier format to thier documents but it ended up not being a problem. They obviously got the jist of what had happened and approved my claim rather fast. Thank you for righting the wrong of your driver.
Nov 09 2022
Nikki was great. She was very professional and handled my claim perfectly.
Nov 09 2022
I appreciate how quickly my claim was resolved
Nov 09 2022
It did not seem like Amazon wanted to reimburse me and turned down my claim twice. They intentionally wasted my time going back and forth trying not to pay the claim.
Nov 09 2022
I appreciate how everything was handled from start to finish