I did have to submit a few extra items, and was very fortunate to be able to provide what was asked. Not sure at first if ARC folks believed me when I told them what happened. (Like the damage Amazon's driver did to my lawn, by driving over wet soil and severely rutting it - damage that was never acknowledged or compensated).
Nov 05 2022
The claims process went smoothly. ARC was responsive to our questions and kept us informed of the progress. The ARC adjuster was great as well. The process to cut the claims check to cover the cost of property repair was excellent. The e-check process via Deluxe was very efficient and printing the check at home was very simple! I am very pleased with the claims process. Thank you for assisting my family in repairing our brick lighted pillar that was damaged by the Amazon delivery person
Nov 05 2022
Overall pretty quick but I think the process was a little confusing as no one ever came to look at my vehicle or anything.
Nov 04 2022
Thank you for your fast and easy service
Nov 04 2022
This was surprising smooth and easy and further endorsed Amazon's business model as one of ease and convience.
Nov 04 2022
Thank you for your attention to this matter.
Nov 04 2022
Doesn’t indicate when or how I’ll receive my claim.
Nov 04 2022
I am pleased with how this was handled.
Nov 04 2022
Very professional and responsive
Nov 04 2022
A phone call would have resolved the problem within a day. Through email it prolonged the process and made it more frustrating than necessary.