Good service.
Apr 13 2020
The most pleasant claim submission experience I’ve had! Thank for your quick resolution.
Apr 13 2020
The computer claim form was a bit annoying but the adjuster was fast, efficient, and friendly.
Apr 12 2020
I was very pleasantly surprised at how fast this process happened. I had expected at least a couple of weeks, especially with the current quarantine situation, but in a matter of minutes? I was floored. Everyone was extremely kind, friendly, professional, and at no point did I ever feel as if my claim was not taken seriously nor considered without merit. From start to finish this was one of the best handled issue resolutions I've ever experienced. Thank you so much for your help. Our family is grateful. Sincerely, Stacy A. Bakri
Apr 12 2020
We were really nervous that we would get a run around, but ARC was great to work with. Thanks!
Apr 11 2020
Christina Steele was extremely professional and answers her phone and my questions promptly.
Apr 10 2020
Thank you for taking care of this claim. Your rep was easy to understand and easy to talk to. Sincerely, Betty
Apr 10 2020
Thank you for an easy streamlined process. I appreciate the promptness of your decision.
Apr 10 2020
I had been trying to call in a claim since 02/05/20 & was only transferred to different employees & Dept. Several calls were made to you all from me and my Insurance company & was informed after making several statements that no information was found in you all files. Finally after transferred to Frank Evans in March, everything was handled promptly and given detailed instructions. I did receive email from you all claims dept. on March 30th., stating everything has been handled and just awaiting on my check. Thanks to Mr. Evans.
Apr 10 2020
Thank you to ARC and Amazon Logistics for looking into and resolving the claim. We appreciate everyone helping us through the process toward final resolution. Barbara and Jerry Younker