ARC reviews

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Excellent service

Mar 22 2021
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Thank you fir the timely manner in which this matter was taken care of.

Mar 22 2021
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I felt like the offer was low, but didn't want to argue about it. I will end up spending more money than I was offered to get the damage fixed. The claims process itself was quick.

Mar 22 2021
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the only problem I had was all the contact wanting more info after the camera was resolved. it seemed to be a lack of communication between the clames department and whoever came out and fixed it

Mar 22 2021
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very prompt and easy process

Mar 22 2021
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fast and quick to handle, I'm just not sure where the credit that was distributed is/was sent - to my amazon account?

Mar 21 2021
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It seemed to be okay just the email address to me was confusing I would call to verify if my emails made it to the people handling the claim. Other than that it was a very easy claim to investigate and conclude due to the nature of all the facts. Thanks John

Mar 20 2021
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It took awhile to get everything figured out but everything turned out exactly as it should have. Thank you for doing your part.

Mar 18 2021
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Very courteous on the phone and via email; claim settled very quickly.

Mar 18 2021
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Amazon was great! They stayed in constant communication with me while we were setteling this issue.

Mar 17 2021
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Thank you

Mar 17 2021
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Thank u

Mar 16 2021
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Although this took over a year to be resolved, due to probably many factors, after contacting ARC again recently, regarding this claim, it was handled promptly and resolved which was GREATLY appreciated. Thank you

Mar 16 2021
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My small claim involving an Amazon Prime driver pulling into my driveway and damaging property including my Private Drive sign. He made his delivery to the neighbor but didn't even stop to acknowledge the damage he caused. My security system caught the incident and after submitting a copy of the video, Amazon settled amicably. I'm pleasantly surprised.

Mar 16 2021
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Very process and the issue was easily resolved

Mar 16 2021
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The claim form was generally easy to work with when I started it, but then tried to upload my damage cost-estimate at a later date, and it kept requiring me to re-enter everything I already entered. I finally got frustrated and e mailed the claim rep, who was terrific and settled the claim immediately. So overall, my experience was very good. Thank you.

Mar 16 2021
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I Hope this never happens again. this is twice now.

Mar 15 2021
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Some parts of the claim form are a little confusing, but I was able to figure it out.

Mar 15 2021
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I was very pleased and thankful that the agent was able to understand the urgency of my situation and handled the case in punctual manner.

Mar 15 2021
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Mar 15 2021