Quick and courteous. Thank you
I'll have to admit, I was skeptical when Amazon referred me to their insurance carrier for damage to my property from a delivery vehicle. However, my claim was resolved within hours of submittal. As a small business owner, time is money for me, and this took the minimum time I thought possible. Thank you!
Thank you for exellent service
Thank you
I am well pleased with all aspects from the initial claim to final resolution. Thank you.
My claim took a little longer than expected. The person who was originally was responsible is not with the company any more. Krista(?), who took over was excellent. Very nice person to handle your claims. Completely satisfied with her.
The process was extremely efficient and the adjuster was able to resolved my claim far quicker than anticipated.
Ivana was friendly and professional. She is a good representative of your company. She was very clear in the items requested and promptly returned my emails. Ivana handled herself very well ...
Thank you for processing this claim and resolving this unfortunate incident.
Very cordial and efficient to resolve my case. Thank You.
Took good care of there drivers action and the the driver was sorry for his action Thanks amazon
I had a little trouble getting a video to ARC but that was resolved fairly quickly. ARC was very easy and pleasant to work with. I hope the Amazon driver has learned a lesson about hit and run accidents.
I claim was handled efficiently and fairly
The gentleman I spoke to was named Lamont I did not get his last name but, he was a Great person to speak with. He was extremely helpful and had a great personality. He is the type of people you want to represent your company he is a Great asset.
Very pleased with the customer service
Incredibly easy process. Thank you so much for all the help to resolve this matter.
Thank you for your help.
Kristi Wentworth was extremely helpful and made my claim a pleasant experience!
Overall Rob and team were terrific. Your teams were very responsive and patient. This was an easy process and was appreciated. Two things. My original call was a bit more cumbersome due to what appeared to be offshore handling. Also I had some difficulty uploading docs to the claim online.
I even received a follow up call when I thought they had received my estimate and did not. Very professional