ARC reviews

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Thank you for being understanding in resolving my issues with damages done to my property.. even though it’s not the amount I was looking for or hoping you were prompt n courteous in resolving my issues. Thank you!

Mar 09 2021
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On 03/05/2021 I emailed Madison Alger to assist me to give delivery instructions which would require drivers to leave the vehicle in the street and not use my driveway. No response. Very frustrating.

Mar 09 2021
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We were told via email that we would hear back within 5 days; 5 days came and went with no contact. We then called and the woman we talked to was very helpful, explaining they were short staffed due to Covid-19. She pushed the paperwork through and we did receive reimbursement quickly. Overall very satisfied with the resolution.

Mar 09 2021
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Thank you so much for making this situation go so smoothly and thank you for the prompt response to my claim.

Mar 09 2021
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Still As of today March 11, 2021 for a second claim check of $2000 which is due now to pay the constructors Waiting to hear from you soon thank you in advance

Mar 08 2021
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Everyone who I speak with was great.

Mar 08 2021
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I am just waiting to exchange my email check for a gift card for Amazon!

Mar 08 2021
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I initially entered the claim information into the online claim form. After that, each time I opened the form the info I had entered did not appear so I rentered it. After the 3rd or 4th time, I stopped reentering the info. Despite that, the claim was promptly paid when I finally received and entered the repair invoice.

Mar 08 2021
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my claim was handled very quickly and proffesianlly i am happy with the outcome

Mar 08 2021
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our claim got resolved very quick with out any issues once i send in all the documents .

Mar 07 2021
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Thank you for dealing with this issue expeditiously

Mar 07 2021
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Was wonderful to work with and answered all my questions, it took a little longer than I thought but came through.

Mar 06 2021
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A very professional response and satisfactory closure to avoidable and distressing damage by an Amazon delivery truck. Thank you Amazon!

Mar 06 2021
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Thank you!

Mar 06 2021
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great customer service

Mar 06 2021
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My only criticism is that there was no communication from the time I was notified that an adjuster was assigned until a check was issued. Other than that, very impressed. Thanks again.

Mar 06 2021
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This time around I was helped promptly and paid quickly for the mailbox damage, I am very pleased with this. about 5 months faster than the first time. Keep that up. 1 thing, I was not able to upload the doorbell video footage of the accident happening. Would have been nice for that to be available.

Mar 05 2021
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Nicole Goss was a pleasure to work with. She kept me updated on the status of my claim and I appreciate her diligence to get it resolved quickly. Thank you Nicole!

Mar 05 2021
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Thank you for the professional manner in which your team handled my claim. Very Satisfied.

Mar 05 2021
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Everyone from the lead ladies that took my first call to the claims department, exceptional job! mjt

Mar 05 2021